Frequently Asked Questions
Everything you need to know about Karhu UK orders, shipping, and footwear care.
How long does shipping take within the United Kingdom?
Standard delivery typically takes 2-4 business days. We offer tracked shipping via our premium couriers to ensure your gear arrives safely and on time.
What is your return policy for Karhu footwear?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure the box is protected when returning to maintain the product's value.
How do I find the right size in Karhu sneakers?
Karhu performance and lifestyle shoes often have a snug fit. We recommend checking our specific size guide on each product page; many customers find that sizing up by half a size provides the best fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are Karhu shoes suitable for professional marathon running?
Yes, our performance line features patented Fulcrum technology designed to provide superior cushioning and energy return, making them ideal for both casual joggers and competitive marathon runners.
How should I clean and maintain my Karhu shoes?
We recommend removing loose dirt with a soft brush. For deeper cleans, use a damp cloth with mild soap. Avoid machine washing or direct heat sources, as these can damage the technical materials and suede overlays.